This message appears when your online banking password at the bank has expired. For security reasons, passwords at Ayvens Bank are valid for one year only and must then be renewed via the bank’s website.

Please note the bank’s password requirements:

• The password must contain at least 8 characters.

• It must contain at least one uppercase letter, one lowercase letter, one number, and one special character (e.g. ! @ ?).

• The following special characters are currently not accepted: `- ^ \ < > _ [ ``

After setting up the new password with Ayvens Bank, you’ll have to update your login credentials in your existing bank account in the Outbank app under ‘Settings’ > ‘Bank Credentials’ > ‘Select Ayvens Bank
> ‘Credentials’.