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Deutsche Bank, norisbank: "User not authorized for channel" - Knowledgebase / macOS-Version / Known Issues / Bank errors - Outbank Helpdesk

Deutsche Bank, norisbank: "User not authorized for channel"

The error message "User not authorized for channel" is not generated by Outbank, but by the bank's FinTS server.

The transmission path "HBCI with PIN / TAN" (HBCI +) must be activated on the bank's online banking website before the first synchronization.

If this does not help, please contact your bank directly and have your accounts fully activated for the HBCI system or "FinTS with PIN / TAN".

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