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Postbank: "Unknown user (9210)" - Knowledgebase / macOS-Version / Known Issues / Bank errors - Outbank Helpdesk

Postbank: "Unknown user (9210)"

Please check the following details again, which are required to register with Postbank:

- Postbank ID

- Internet banking login password

Please note:

  • Postbank sets up a so-called profile with a profile name for business accounts. Business customers must store their Postbank ID including profile (Postbank ID # profile) for synchronization via Outbank.
  • In web banking, a transfer limit for financial software must be set under "Settings"> "Order and card limit"> "Order limit"> "Change order limit".
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