In order to use the direct debit feature in Outbank, you need to meet the following requirements:

1. Your account must be enabled for SEPA direct debits.
2. You need a SEPA direct debit mandate from the payer, a mandate reference, and your creditor identification number.

If you haven't met these requirements yet, please contact your bank.

To create a direct debit please proceed as follows:

1. Go to your accounts list and select 'Direct debit' via the '+' button. The button will only be shown if you have accounts that are enabled for SEPA direct debits.
2. Add the payer informations, Name & IBAN  (or select them from your contacts),  the Mandate Reference and the Mandate Date
3. Enter amount and transfer reason.
4. In the next step, enter the following data:
   • Your Creditor Identifier
   • Direct Debit Type: SEPA Core Direct Debit, SEPA Business to Business Direct Debit
   • Type: One-Time Direct Debit, First Direct Debit, Recurrent Direct Debit, Final Direct Debit
   • Execution Date
5. Double-check all information and select your desired TAN method.
6. Complete the 2-step-verification to submit the direct debit at your bank.